Sky Italia Drives Customer Engagement with Control-M Orchestration POWERFUL ENGAGEMENT THROUGH ROBUST AUTOMATION Being Sky Italia a customer-centric organization, providing its customers with the best experience is one of its most relevant missions. As a result, the company is always looking for innovative technologies to make the customer experience unique. To profitably reach these goals, Sky needed to put in place an operating model that would provide new levels of automation, speed, agility, efficiency, and stability. Sky redesigned critical business services and implemented new workflows with automation provided by Control-M. This resulted in tangible process acceleration, improved governance, and higher quality output at a lower cost. One example of a critical business pro

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