Six Major Changes in Science and Technology Reshaping the Retail Industry 02 As the transformation of the retail industry deepens, consumers are now at the center of the entire industry ecosystem. To better meet consumer demand, widespread convergence and innovation have emerged in the retail market. Resource integration and business mode optimization enhance the overall performance of the value chain. Looking at attempts to transform the market, whether through omni-channel or intelligence-based management operations, retail innovation and transformation share the same basis, namely technologies, data, and analysis capabilities. Advances in technologies and analytical capabilities are giving participants in the retail market more opportunities and means to interact wit

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