Canada's prominent private investment firm, among the world's largest institutional investors managing pension funds for retired teachers and officials with stable high returns, depends on IT for resource optimization and timely services—where disruptions prove costly. Facing 15 fragmented monitoring tools, it sought seamless operations via cost reductions, efficiency, and automation. Digitate's ignioTM Observe software provided a single pane of glass monitoring, unifying oversight, automating manual processes, slashing overheads, enhancing efficiency, and ensuring disruption-free reliability for optimal performance.

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