CASE STUDY ABOUT THE CUSTOMER Sidel is a manufacturing company providing equipment and services for packaging liquids such as water, carbonated and non-carbonated soft drinks, sensitive beverages such as milk, liquid dairy products, juices, tea, coffee, isotonics and beer, food and home and personal care. Sidel manufactures and services equipment that enables other companies to package these liquids using PET, can, glass and other materials. It specialises in manufacturing blow-moulding for production of PET bottles, plus fillers, labellers, pasteurisers, bottle and crate washers, packers, craters, and palletizers machines. Sidel has 50 offices and 5,487 employees spread out across more than 190 countries. This includes nine research centres in total with a combined total of ov

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