Shepherd Center Modernizes Check Disbursement Process with Payment Automation Platform
Shepherd Center Modernizes Check Disbursement Process with Payment Automation Platform
2 Pagesbottomline.com 1 Shepherd Center CUSTOMER SUCCESS THE CHALLENGE Shepherd Center was experiencing an increased demand for its unique brand of specialty care, which had resulted in a staff increase of 300 percent – from 500 to 1,500 employees since 1995. Across the board, clinical and back-office systems were antiquated, running primarily on “green screen” AS/400-based applications. In the case of finance, payments were managed from an iSeries® third-party application that integrated with its healthcare information system and provided routine check output to laser printers. Additionally, Shepherd Center's finance team routinely required a diverse menu of printed disbursement types and formats. Specific challenges arose when new check formats, logos or signatures were needed, or wh
