Case Study

Shelby County, Tennessee Meets COVID-19 Head On and Improves Customer Experience for Community Development Services

Shelby County, Tennessee Meets COVID-19 Head On and Improves Customer Experience for Community Development Services

Pages 2 Pages

Planning and Building Customer Case Study Shelby County, Tennessee, is the largest county in the state in both population and geographic area and encompasses 785 square miles. It is part of the Memphis, Tennessee, Mississippi, and Arkansas metropolitan region and lies on the banks of the Mississippi River. Not only is Shelby the home to Elvis Presley and some of the best barbecue in the country, it is also a hub for economic growth and development. The Memphis and Shelby County division of planning and development serves both the city of Memphis as well as unincorporated Shelby County with contractual agreements to serve four additional municipalities. The division of planning and development consists of six departments collaborating to meet the County’s community developme

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