Overview Swiss utilities company SH POWER provides electricity, gas and water to approximately 50,000 people in the Schaffhausen region. The company is committed to reducing the envi­ ronmental impact of its services and manages its own portfolio of renewable assets, includ­ ing a hydroelectric power plant. SH POWER employs around 150 people. Challenge Major change is afoot in the Swiss utilities industry, with the drive for market liberaliza­ tion gaining momentum. Large organizations already have the freedom to choose their elec­ tricity and gas supplier. Daniel Epprecht, Head of IT Services at SH POWER, begins: “The energy market in Swit­ zerland is changing very rapidly. To take full advantage of the new business opportunities, we want to be able to react fast.” Urs Iseli, He

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