Case Study
Severn Trent Water Resolves Customer Problems with Access to Real-Time Data
Severn Trent Water Resolves Customer Problems with Access to Real-Time Data UK water company finds faster ways to work by building apps on Heroku Severn Trent Water is the UK's second largest water company, serving millions of customers in England and Wales. Their water and sewer pipes date back to the early 20th century and have needed significant modernization in recent years. The water industry in the UK was privatized in 1989, and since then water companies have been able to raise revenue to repair and replace aging pipes, as well as provide new services to a growing population. The Challenge: Modernizing their Infrastructure from Pipe to Customer With the development of mobile technology, customers are demanding more information and faster solutions for broken water pipes and sewage p