Severn Trent Water: Raising customer service levels and driving down costs
Severn Trent Water: Raising customer service levels and driving down costs
8 PagesSevern Trent Water Raising customer service levels and driving down costs C U S T O M E R S U C C E S S “Working with Macro 4 we were able to introduce electronic billing very quickly and cost effectively, because it required no changes to our billing systems or processes. Customers like the convenience of viewing their bills online, any time, and it helps them – and us – become greener.” www.macro4.com“Macro 4’s Columbus software has helped
