CASE STUDY At-A-Glance Setting a New Standard: Banner Health Leverages Technology to Reduce Risk, Elevate Service “Origami has created efficiencies to enhance operations, customer service, and decision- making. These efficiencies allow us to meaningfully participate in managing the organization’s enterprise risk.” Rebecca Havlisch Vice President, Business Health Banner Health Company Headquartered in Phoenix, Arizona, Banner Health is one of the largest nonprofit health care systems in the country. Banner Health operates in six states: Arizona, California, Colorado, Nebraska, Nevada, and Wyoming. Challenge Move from multiple systems to a single RMIS as part of the creation of an enterprise- wide framework for the entire system’s risk management, claims management, insurance

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