ServiceChannel partnered with GoodData to embed advanced analytics into its SaaS facilities management platform, helping over 200 global brands manage service requests, proposals, and payments across 100,000 locations. With scorecards and dashboards, clients gain visibility into contractor performance, costs, and efficiency, while contractors can benchmark themselves to improve service. This insight drives better decisions, accountability, and cost savings. Over 80% of Plus and Enterprise customers use these tools daily. ServiceChannel continues to innovate by adding prescriptive analytics and integrating new data sources like weather.

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