Case Study
Service provider: Optimizing security data and SOC operations by fine -tuning SIEM
Share this Service provider Optimizing security data and SOC operations by fine-tuning SIEM Business benefits Optimizes the service provider’s investment in the IBM QRadar system Reduces time spent on incident investigations, freeing up resources for higher-value work Increases the visibility of real threats, helping analysts use QRadar for proactive threat hunting Business challenge Because the company’s network users produced a wide range of unclassifi- able behaviors, IBM® QRadar® SIEM generated an average of 400 valid alerts per day, many of them low priority and unactionable. Transformation By understanding the client’s complexity and using tuning techniques to optimize QRadar, IBM Business Partner CarbonHelix was able to filter out the noise and move the low-priority iss