Service Electric and Control Inc. was using paper forms for work orders, safety reports, annual inspections, and time cards. There was a lot of back and forth between the office with phone calls, emails, and text messages to make sure the field employees were getting all the information they needed to arrive at the right customers' locations and perform the work needed. The office staff didn’t receive all the information they needed to quickly bill clients correctly or the proper documentation for safety reports, inspections, and time cards with the paper. At times, the electrical contractors missed appointments with customers because of delayed or missing information on the paper work orders. If they wanted to schedule an additional job for an electrician within the same work da

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