Zero COVID-19 tragedies among 650 employees in NH 93% of employees continuously test negative over 14 months THE CHALLENGE Collecting and responding to 650 employees’ COVID data on a daily basis Service Credit Union (Service CU) is a not-for-profit, member-owned financial cooperative with 880 employees and 50 branch locations in the US and Germany. In August of 2020, the State of New Hampshire required Service CU to perform an ongoing daily Q&A with all employees who were planning to work onsite in one of its 34 branches and 3 corporate offices. The company had to determine employees’ health status and prohibit anyone who might be COVID-compromised from gathering in person. “When the state said every day, we were taken aback,” says May Hatem, vice president of HR & training at Ser

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