Solution: Powered by GoodData Use Case: Advanced Analytics for Customer Service Favorite Metric: Number of organizations that have upgraded Best Feature: Seamless integration to distribute analytics to customers Results: ? Seamlessly integrated actionable insights ? #1 reason customer upgrade ? 80% of Plus and Enterprise customers use daily Customer Since: 2013 GOODDATA CUSTOMER STORY | SERVICECHANNEL ServiceChannel Fixes an Entire Industry with Analytical Insight Adding Insight Transforms Facilities Management Empowering Facilities with Self-Service Analytics Facilities management is an industry that keeps people, processes, and buildings working. Currently, more than 200 global brands use the ServiceChannel Service Automation platform to manage more than 100K exter

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