Case Study
SER GROUP BEST PRACTICE
"Doxis4 has become one of our most important applications and is crucial for our core business." Maximilian Butzen, Software Engineering of the Content Management division of GEFA BANK BEST PRACTICE COMPANY TOPIC INDUSTRY EMPLOYEES REVENUE HEADQUARTERS IN INTEGRATION PROJECT SCOPE GEFA BANK GmbH Electronic case processing in sales financing with business partner records and contract records Banking/sales financing Approx. 700 2.4 billion euros (2015) Wuppertal, Germany SAP, MS Office, Lotus Notes, PSD (CRM), GEFA settlement systems Germany CHALLENGES The archive building for paper records was overloaded and in danger of collapsing The old electronic archive no longer met the technical requirements Lack of transparency regarding the status of processes Archiving tax- relevant docume