Including: Case studies, workflow & case manage- ment insights, RPA vs. BPM analysis, checklists & more A guide to business process automation & optimization Driving business agility with content-enabled processes1 AIIM’s State of Industry – Content Services: 7 key takeaways, SERblog, September 2019: https://www.sergroup.com/en/blog/article/aiims-state-of-industry-content-services-7-key-takeaways.html Dr. Gregor Joeris Chief Technology Officer, SER Group Dear reader, In the 2020s, to keep pace with continuously evolving market expectations, organi- zations must be more adaptable, agile and responsive than ever before – but without compromising their high standards. Throughout it all, the core goals remain the same: efficiency, satisfied customers, happy users, quality, cost-e

Join for free to read