429-878-6554 Outbound Calling Line 203-559-8876 Chelsea Dalton Tue, Mar 4 - 10:23 AM Open in CRM Audio removed - sensitive information detected by Cari SENSITIVE DIGIT DETECTION FLAGS PERSONAL INFORMATION FOR DEALER GROUP www.carwars.com | 833-320-4536 THE PROBLEM How one large group is utilizing Sensitive Digit Detection to automatically flag and remove thousands of recorded call snippets that contain customers’ personal information. Few things are more important to your customers than protecting their personal information, but convenience may be one of them. Dealerships can’t sacrifice the ease of accepting payments over the phone, but also must promise they’ll safeguard information that is passed over the phone lines. With this challenge, it’s easy for both sides to feel

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