P: 866-240-6996 E: Info@ecoresoftware.com SENIORCARE EMS CASE STUDY www.seniorcareems.com Ross Terranova is the Human Resource Manager at SeniorCare EMS, a state-of-the-art Ambulance Service in New York City dedicated to serving the needs of the community. His responsibilities include tracking and reporting on employee records and time and attendance history; while overseeing last minute employee shift pick ups, shift swaps, and time off requests. Prior to ePro Scheduler, Ross used an alternate EMS based scheduling software provider that did not permit last minute shift adjustments once the schedule was live, leaving them to take an all or nothing approach to scheduling. Once ePro Scheduler was introduced Ross was able to make the necessary adjustments to individual shifts

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