COMPANY WEBSITE LOCATION INDUSTRY www.senior.com.br Brazil’s Leading Payroll Processing Provider, Senior Sistemas, Cuts Time Spent on Client Support by 2,400 Hours in Six Months via Integration of IBM Watson-Based Chatbot and MadCap Flare Blumenau, SC Brazil Enterprise Software Get Started on a Free-30-Day Trial Today at www.madcapsoftware.com info@madcapsoftware.com | +1.858.320.0387 | Toll-Free US/Canada: +1.888.623.2271 A Customer Success Story in Technical Communication Best Practices GOALS SOLUTIONS BENEFITS • Consolidate documentation from three departments into a single knowledge base, and use single- sourcing to easily offer documentation, online Help, and training materials in a range of outputs. • Enhance users’ experience by making it easier to navigate documentation and fin

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