Challenges: • Lack of integration between software programs used to manage communities • Inefficient record-keeping processes, resulting in inconsistencies and inaccuracies across the community • Little to no visibility of operational information above the unit level Solution: MatrixCare for Senior Living Results: • Improved communication between departments, resulting in better care • More efficient and detailed documentation for more timely and accurate billing • Visibility of metrics and progress toward goals for greater success When Tiffany Tomasso and her business partner, Steve Lampa, started Kensington Senior Living in 2010, they knew they would need an efficient way to oversee the operations of the communities they manage.

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