ISG, a global technology leader, leveraged ServiceNow's App Engine to develop GovernX®, a scalable supplier relationship management platform. This digital solution enabled ISG to streamline operations, resulting in a 20% decrease in manual transaction processing, a 35% increase in revenue and client pipeline, and a 40% faster client onboarding process. By using the App Engine's low-code capabilities, ISG achieved better control over product development, improved service delivery, and enhanced visibility across its supplier ecosystem, allowing for more efficient risk management and cost control.

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