Case Study
Security Service Federal Credit Union
BUSINESS CHALLENGE HO W SKILLSOFT ® HELPED KEY METRICS 90% 2% Security Service Federal Credit Union (SSFCU) is the largest credit union in Texas and eighth largest in the United States, with 70 branches and 1,700 workers spread across Texas, Colorado and Utah. The challenge of training a geographically spread workforce on a complex portfolio of products and services grew, prompted SSFCU to revisit its onboarding process and its learning m