1 As COVID-19 grew into a pandemic, IT teams at global security leader Fortinet began to prepare. Like businesses around the world, Fortinet needed to enable almost every employee to work from home. Fortinet’s Europe, Middle East, and Africa (EMEA) division leveraged firewalls, client solutions, and other security technologies they already owned. They had to change some configurations on the security solutions, and they optimized FortiVoice phone systems to give remote employees extended telephony capabilities by using a softclient on their computers. As a result of these efforts, they expanded their virtual private network (VPN) capacity to serve three times as many concurrent users as they served previously, in a way that IT staff can secure from their own home offices. The Sudd

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