Case Study
SECURED GLOBAL USERS ACCESS TO SAAS APPLICATIONS
1 SECURED GLOBAL USERS ACCESS TO SAAS APPLICATIONS ORGANIZATION PROFILE o Business Category: Global Shared Services Company o Type of services: Finance & Accounting, HR, IT Operations, IT & Data Security, Project Management, Digital Solutions o More than 500 employees o Provides IT support to more than 60,000 customers around the world BUSINESS NEEDS o The company provides SaaS applications for its customers in the Asia Pacific, North America. Over the years the number of SaaS applications using by users is increasing, which resulted in the frequent password reset request due to inability to remember various credential. This has increased the workload for IT helpdesk o With cybersecurity cases on the rise, the company has security concern on how they