Sears Holdings Corp. operates 4,000 retail locations across the United States, Puerto Rico, Canada, and Mexico. Founded in 2005 by the merger of Sears and Kmart, the company ranks as the tenth-largest American retailer in terms of annual revenue. Challenges and Opportunities Like any leading retailer, Sears is striving to meet the customer on the customer’s terms—regardless of location, time, platform, or device. An extensive API framework

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