Introduction/Overview Synopsis Scottish Water provides clean, safe and high quality drinking water to 2.45 million households and 154,000 business premises across Scotland. Every day, they pro- vide 1.3 billion litres of clear, fresh drinking water and take away 842 million litres of waste water, which they treat before returning to the environment. In 2010, Scottish Water established an Intelligent Control Centre (ICC) to serve as their ce

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