Case Study

Scottish Energy

Scottish Energy

Pages 2 Pages

Company Scottish and Southern Energy PLC (SSE) is one of the largest energy companies in the UK. It is involved in the generation, transmission, distribution and supply of electricity. It serves industrial, commercial and domestic customers. Challenge Rated in a JD Power survey as having the highest customer satisfaction among UK energy suppliers, the 1,500 strong SSE customer service team manages a tightly run telephone-based customer

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