CASE STUDY Banking KEY BENEFITS DELIVERED • Seamless transition to a single integrated collections platform • Costly, time-consuming customizations eliminated • SLAs Exceeded ABOUT CGI Founded in 1976, CGI is one of the world’s largest IT and business consulting services firms. We help clients achieve their goals, including becoming customer-centric digital organizations, through high-end IT and business consulting, systems integration and outsourcing services combined with a unique client proximity model and global center of excellence network. cgi.com © 2019 CGI INC. Scotiabank Adopts CGI Collections360 ® GI Collections360 chosen to deliver customer-centric debt collection on a single, integrated platform. THE CHALLENGE Scotiabank, a global bankin

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