CGI and EPB Delivering client-focused innovation to transform grid operationsUtilities are under unprecedented pressure from regulators to reduce costs and improve their performance while enhancing customer service. To meet these objectives, they’re investing in digital technologies to generate better insight from customer and operational data, achieve higher levels of automation, and improve customer relationships through better communication and more reliable services. Combined, all of these advantages lead to a more customer-centric approach to operations that drives customer and shareholder value. Based in Chattanooga, Tennessee, EPB is one of America’s largest publicly owned electric power providers, serving 180,000 homes and businesses in the greater Chattanooga region, as wel

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