SCOR, a global reinsurance company, rapidly digitized its UK claims assessment process during COVID-19 when remote work made manual, paper-based workflows unviable. Partnering with Bizagi, SCOR designed and deployed a fully digital solution in six weeks, entirely remotely. This transformation automated administrative tasks, improved security, and ensured GDPR compliance. Within three months, admin efficiency rose by 80%. The success spurred plans to extend digitization across nine macro-markets. SCOR valued Bizagi’s agility, enabling fast delivery, transparent processes, and continuous improvements through analytics and reporting capabilities.

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