Copyright © 2021 Bizagi. All rights reserved. hello@bizagi.com bizagi.com CASE STUDY 95% automation ratio of Duty Billing Process 320,000 global users access VDM portal Objectives Deutsche Post DHL Group deploys Bizagi globally for 320,000 users to drive automation orchestration from end-to-end The Deutsche Post DHL Group’s slogan is ‘Connecting People, Improving Lives’. The global logistics company used Bizagi to further connectivity within its operations, acting as an orchestrator of its tech stack and enabling end-to-end automation of 24 processes, including Duty VAT Billing, Vendor Master Data Management, Global Procurement Help Desk, and more. Achievements The Bizagi platform was deployed globally by its Global Business Services (GBS) team across the Deutsche Post DHL Group i

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