SCI Tracking: A Tangible Illustration Of How Measuring And Managing Performance Can Drive Bottom-Line Results
SCI Tracking: A Tangible Illustration Of How Measuring And Managing Performance Can Drive Bottom-Line Results
2 PagesSCI Tracking Case Study: A tangible illustration of how measuring and managing performance can drive bottom-line results The Need There are few times in life when customer service is as important as when someone has to make funeral arrangements for a loved one. Service Corporation International (SCI) understands this as well as, if not better than, any other organization. During the early 21st century, SCI—the nation’s largest owner of f
