Exelon Utilities, the largest U.S. utility, partnered with Coursera to build a scalable analytics culture, supporting digital transformation through upskilling. With a program that customizes learning paths by roles, Exelon focuses on developing critical skills in AI, advanced analytics, and automation across six subsidiaries. Key results include $2–3 million in savings through 10 complex projects and 3,088 hours of work optimized for automation, generating $130,000 in savings. The program, which expanded from a pilot to 700+ employees, incorporates gamification, supportive ecosystems, and diverse teams to enhance engagement and real-world impact.

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