Case Study
Sbarro Streamlines Operations with Integrated Online Ordering and Menu Management
Sbarro Streamlines Operations with Integrated Online Ordering and Menu Management Sbarro LLC, a pizza restaurant chain with more than 600 locations in 28 countries, offers diners two distinct brands – Sbarro and Pizza Cucinova, with both brands operating in dual segments. Sbarro is available as both a quick service “off mall” concept, while Pizza Cucinova falls into the fast casual segment. With digital engagement a top priority for restaurants across segments, point-of-sale (POS) software is being tasked with powering flexible solutions for brands that need to manage and monitor both online and in- store orders. This can create issues if systems are not lockstep at every customer touchpoint and is vital for restaurant companies whether they operate one brand or multiple. Ch