A large DFCS agency relied on a manual, error-prone court packet process that required social workers to sort 72 document types and assemble reports by hand, slowing hearings and increasing costs. TekStream implemented Intelligent Document Processing using AWS Textract, Rekognition and Augmented AI to automate sorting, tagging and packet creation. Workers now scan and upload documents instantly, reducing delays and freeing time for families. The solution saves over 32,000 labor hours and more than $1.2 million annually while improving accuracy and access to critical case data.

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