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AI/ML Cures Manual Processing Pains of Donor Prescription Program

AI/ML Cures Manual Processing Pains of Donor Prescription Program

Tekstream
Pages 2 Pages

Heart to Heart International struggled to process over 200,000 prescription-support documents each month, relying on manual data entry that slowed approvals, introduced errors and drained resources. TekStream deployed an AWS-based Intelligent Document Processing solution using AI/ML and Textract to extract, validate and route form data directly into Salesforce with confidence scoring and error flags. Processing time dropped from hours to seconds, accuracy increased, donor partners gained confidence and cost savings expanded the nonprofit’s humanitarian impact.

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