Case Study

Saving millions in billing inaccuracies

Saving millions in billing inaccuracies

Overview As a Fortune 200 telecommunications provider, this Precisely customer is one of the largest providers of global communications services. The company has thousands of employees servicing tens of millions of customers. The telecommunications industry has been in a state of flux for some time, impacting already complex infrastructures. No longer just for fixed line phone services, communications services providers (CSPs) now have broad offerings that include mobile and data services for residential as well as commercial customers. Billing processes are equally as complicated. Numerous billing systems span multiple computing platforms, from mainframe to distributed, with each service running often on a unique billing infrastructure. Mergers and acquisitions often incorpora

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