Saratoga Hospital Reduces Risk of Infection for Patients and Staff During COVID-19 and Beyond CASE STUDY Challenge By mid-April 2020, Saratoga County in New York had documented nearly 300 cases of COVID-19. Saratoga Hospital, the county’s only acute-care facility, needed to prepare its staff for the impending patient surge. Leaders at this 117-bed hospital needed to minimize staff exposure to the virus and make sure they could conserve personal protective equipment (PPE) supplies. Additionally, communication with patients and staff in isolation rooms added complexity. Solution Several years prior to the pandemic, Saratoga Hospital expanded its intensive care unit (ICU) from 5,900 to 20,000 square feet and made all rooms private. Leadership looked for an enterprise clinical communi

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