Case Study
Royal National Orthopaedic Hospital Decommissions Bleeps, Unifies Clinical Communication Amidst Pandemic
Royal National Orthopaedic Hospital Decommissions Bleeps, Unifies Clinical Communication Amidst Pandemic
The Largest Specialist Orthopaedic Hospital in the United Kingdom Responds to COVID-19 with a Robust Communication Strategy – and Nobody Misses the Bleeps In December 2018, the Royal National Orthopaedic Hospital (RNOH) opened its new, state-of-the-art Stanmore Building. Its older facility was no longer suitable for the high- quality care and excellent clinical outcomes RNOH strives to provide. The hospital layout went from having Nightingale wards – large rooms without subdivisions for multi-patient occupancy – to modern wards with single patient rooms that offer much more privacy. Staff were accustomed to working and communicating with clear lines of visibility. Some were concerned they wouldn’t be able to communicate with each other efficiently in the new hospital building, due