Sapa Extrusions Saves over 30% with Technical Service Agreement Tom Masters Executive Summary FlexPAC recently partnered with Sapa Extrusions, a world-leading aluminum extruder covering 40 countries. Sapa was struggling with maintaining and repairing handheld strapping equipment, leading to rushed service charges and unrepaired backup units. FlexPAC collaborated with Sapa to create a solution that would streamline this process eliminating downtime and overpaying for service. Previous Challenges The process Sapa previously had in place required broken units to be packaged and shipped over 500 miles to Atlanta for repairs, which could take on average 2-3 weeks to complete. This process caused disruptions to production, costly shipping and hourly repair charges, and left no way to track e

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