This SAP customer success story highlights how Grundfos Holding A/S utilized SAP Enterprise Support to overcome a critical challenge within their SAP Transportation Management (TM) system. The company faced issues with incorrect confirmation status values in freight settlement documents (FSDs), complicating reprocessing. Through the expert analysis and intervention of SAP Enterprise Support, the root cause was identified, and the confirmation status was accurately corrected. This precise solution enabled seamless reprocessing of FSDs, significantly improving operational efficiency and data integrity for Grundfos Holding A/S’s logistics. The document underscores the value of specialized support in maintaining the optimal performance of complex enterprise solutions like SAP TM.

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