[Solved] Data Recovery: Samsung Patient: Samsung External hard drive 500GB in capacity. Reported Fault: Dropped and now is softly clicking and not being picked up by the computer. Diagnoses: Sticktion: Read/Write heads have become stuck to the surface of the platters. The customer brought into us a portable external hard drive that had been dropped, for a free analysis. Our free analysis takes around 24 to 48 hours to carry out. During this process we fully examine the damaged hard disk drive to see if we can recover the client’s data from it. We operate a ‘no fix – no fee’ policy, which means that if a recovery of the client’s data is not possible, we do not charge them. We also use the free analysis enable us to fully diagnose the issues with the damaged hard drive, so that we can provid

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