Samsonite + BounceX = More Identified Consumers, Better Service The Problem Jay Nigrelli VP of eCommerce, Samsonite BounceX is a tremendous partner, allowing us to leverage their effective email collection and identification technology to grow our email database, deploy high converting behavioral emails at an unprecedented rate, and decrease exit rates, all with minimal resources and time invested on our end.” “ As the online shopping journey expands to an increasingly large number of devices, retailers like Samsonite are struggling to find more effective ways to identify their anonymous online traffic, improve customer experience and fully utilize triggered email. Given Samsonite’s smaller marketing team, they were looking for a partner that could give them personalized at

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