Case Study

Salford City Council - Using the UPRN to better service customers

Salford City Council - Using the UPRN to better service customers

Pages 2 Pages

Connecting Data for Better Outcomes 2 Salford City Council - Using the UPRN to better service customers Salford wants to provide a quicker, easier, better online route to council services. It is doing this through the implementation of an ‘Intelligent Information Provision’ concept to use the data in existing council systems to gain insight into customer needs, and where possible encourage residents to go online. The CRM already used with

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