Case Study
Brighton & Hove City Council - Using UPRN as the key to creating a unifi ed Customer Index
Connecting Data for Better Outcomes 1 Brighton & Hove City Council - Using UPRN as the key t o c r e a t i n g a u n i fi ed C u s t o m e r I n d e x Brighton and Hove City C ouncil pr ovides access to or informa tion about 250 services via its website. T he council has intr oduced a Customer Inde x str a tegy as par t of its wider IC T str a tegy with the ultima te aim of pr oviding a single view of the customer . T he coun