CASE STUDY Safety Management System. Modernized. Imaginet modernized the safety management system (SMS) and critical business processes for a large national airline to improve compliance using Microsoft SharePoint. BUSINESS SITUATION: A large Canadian airline experienced challenges with their Quality Assurance (QA) and Safety Management System (SMS) processes to stay compliant with Transport Canada regulations. SOLUTION STORY: This client experienced several critical compliance challenges that caused routine inefficiencies and finesfrom Transport Canada. Data and records were often mismatched between the manual processes and the electronic systems, and the client found it difficult to fully trace their QA and Safety Management System (SMS) processes end-to-end. In addition, irrelevant requ

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