Case Study

Modernized Court Case Management

Modernized Court Case Management

Pages 2 Pages

Claims fulfilled in 77% less time Manual, time-consuming tasks eliminated Cloud-based platform and application reduce costs Slow and Inefficient Claims Management The Organization supports a US state’s court system. Its duties include assisting judges with case assignments, compiling court data, and managing and distributing funds to court-appointed attorneys representing indigents. The Organization’s existing indigent claims and compensation process involved a three-part system with manual data entry to move information from one system to another. Each re-entry increased the potential for error and further slowed the process. At times, as many as 70,000 claims were on hold, with the system providing false claim status information as much as 50% of the time. Claim turnaro

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