Overview Saenz Pharmacy is the largest independent pharmacy chain in the Rio Grande Valley in T exas in the U.S. The business began operat- ing more than 30 years ago, and, since that time, it has grown from one store to six. Its pharmacies provide compounding services, free delivery of medical products, and one-on- one patient counseling. It offers the local com - munity an alternative to ‘big box’ pharmacies. Challenge Saenz Pharmacy must protect its business re- cords from IT failure and cybersecurity attacks, but until 2011, this was a difficult task. One problem was that the business didn’t have an IT manager to back up its data. Owner Jesus Saenz had to find time for this task while running the business. Another issue was the company didn’t have an efficient backup and rec

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