Case study Based in Wiesbaden, R+V Versicherung AG is one of the leading insurance providers in Germany, offering customized insurance services to private and corporate customers. With almost seven million customers and about 13,000 employees, R+V’s income from premiums exceeded €11 billion in 2010. As part of the German co-operative banks association, the company offers its services in more than 13,500 branches of the Volks- und Raiffeisen banks across Germany, and also sells through local representatives and agencies. Relying on SAP solutions in a complex environment R+V relies on SAP ERP solutions for core business management tasks such as finance, accounting and human resources. Over the years, R+V had built up a range of heavily customized dedicated applications to

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